Terms of Service

Effective Date: April 10, 2026  |  Last Updated: April 10, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at ranch-pizza.digital (the "Site"), as well as any related services, features, content, or applications offered by the Company (collectively, the "Services").

By visiting our Site, creating an account, placing an order, subscribing to any promotional communications, or otherwise engaging with our Services in any manner, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf;
• You have the legal authority and capacity to enter into this Agreement;
• Your use of the Services complies with all applicable federal, state, and local laws and regulations.

If you are accessing our Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to that entity accordingly.

2. About Pizza Ranch and Description of Services

Pizza Ranch is a food service business operating in the United States, providing customers with the ability to browse our menu offerings, place orders for pickup or delivery, explore promotional deals, and engage with our digital platforms. Our Services include, but are not limited to:

• Online Ordering: Customers may browse our menu and place orders for food and beverages, including pizzas, sides, desserts, and beverages, through our website at ranch-pizza.digital;
• Promotional Offers: We may publish special deals, discount codes, loyalty programs, or seasonal promotions through the Site;
• Account Management: Registered users may create and manage personal accounts to track order history, manage saved addresses, and access personalized offers;
• Customer Support: We provide customer assistance through our contact channels for order inquiries, complaints, and general questions;
• Informational Content: We publish information about our business, menu items, nutritional information, allergen disclosures, and related content on the Site.

Pizza Ranch reserves the right to modify, suspend, expand, or discontinue any aspect of the Services at any time, with or without notice to you, subject to applicable law. We are not liable for any inconvenience or loss resulting from changes to the Services.

Contact Information:

• Website: ranch-pizza.digital
• Email: [email protected]

3. User Accounts and Registration

Certain features of our Services may require you to register for an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Keep your account credentials, including your password, confidential and secure;
• Accept responsibility for all activities that occur under your account, whether or not authorized by you;
• Immediately notify us at [email protected] of any unauthorized use of your account or any other security breach.

Pizza Ranch reserves the right to suspend or terminate your account at any time, for any reason, including but not limited to a violation of these Terms. You may not transfer your account to any other person or entity without our prior written consent. We are not liable for any loss or damage arising from your failure to comply with your account security obligations.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to use the Site and Services only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations, including but not limited to the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., and any applicable state consumer protection statutes.

4.1 General Obligations

You agree to:

• Use the Services only for personal, non-commercial purposes unless expressly authorized in writing by Pizza Ranch;
• Provide truthful and accurate information in all communications with us, including order forms and account registration;
• Pay all charges incurred in connection with your use of the Services, including applicable taxes and delivery fees;
• Comply with all terms, policies, and guidelines published on the Site.

4.2 Prohibited Activities

You expressly agree that you will NOT:

• Use the Site or Services for any unlawful, fraudulent, deceptive, or harmful purpose;
• Attempt to gain unauthorized access to any portion or feature of the Site, or to any other systems or networks connected to the Site;
• Transmit any viruses, malware, spyware, ransomware, or other malicious code that may disrupt, damage, or impair the Site or our infrastructure;
• Use any automated means, including bots, scrapers, spiders, or crawlers, to access, collect, or harvest data from the Site without our express written permission;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services for commercial purposes without our prior written consent;
• Impersonate any person or entity, including Pizza Ranch employees, or falsely represent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits any other user's ability to use or enjoy the Site;
• Submit false, misleading, or fraudulent orders, reviews, or complaints;
• Attempt to reverse engineer, decompile, or disassemble any software or technology underlying the Site;
• Use the Services in any way that could damage, disable, overburden, or impair our servers or networks;
• Collect or harvest any personal information of other users from the Site without their express consent;
• Violate any applicable local, state, federal, or international law or regulation in connection with your use of the Services.

Violation of any of the above prohibited activities may result in immediate termination of your account and access to the Services, and may expose you to civil and/or criminal liability under applicable law.

5. Orders, Pricing, and Availability

All orders placed through ranch-pizza.digital are subject to acceptance by Pizza Ranch. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed fraudulently, orders that exceed reasonable quantity limits, or orders that we are unable to fulfill due to ingredient or product unavailability.

5.1 Menu and Pricing

Prices for menu items displayed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of order submission will govern your purchase. Pizza Ranch makes reasonable efforts to ensure the accuracy of pricing information but does not warrant that all pricing is free from errors. In the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

5.2 Taxes and Fees

All applicable federal, state, and local sales taxes, service fees, and delivery charges will be disclosed at checkout prior to order confirmation. You are responsible for paying all such fees and taxes in connection with your order. Tax rates may vary depending on your location and the nature of the items ordered, in accordance with applicable federal and state tax law.

5.3 Order Confirmation

Receipt of an order confirmation via email does not constitute final acceptance of your order. We reserve the right to cancel or modify confirmed orders in exceptional circumstances, including but not limited to force majeure events, supply disruptions, or technical errors. In such cases, we will notify you promptly and issue an appropriate refund where payment has been collected.

6. Payment Terms

Pizza Ranch accepts various payment methods as indicated on the Site at the time of checkout. By submitting an order and providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• All payment information you supply is accurate and complete;
• Charges incurred by you will be honored by your financial institution;
• You will pay all charges incurred by you, including all applicable taxes and fees.

Pizza Ranch uses industry-standard security measures to protect payment information transmitted through the Site. However, we are not responsible for any unauthorized access to your payment information that is beyond our reasonable control. All payment transactions are processed through secure, third-party payment processors, and we do not store your full payment card details on our servers.

6.1 Refunds and Cancellations

If you wish to cancel an order, you must do so promptly after placing it, as food preparation may begin immediately upon order confirmation. Refund eligibility will be determined on a case-by-case basis, taking into account the status of your order at the time of cancellation request. For complaints regarding food quality, incorrect orders, or delivery issues, please contact us at [email protected] within 24 hours of receiving your order. We will make reasonable efforts to resolve your complaint in a fair and timely manner consistent with applicable consumer protection standards under the FTC Act and applicable state law.

7. Intellectual Property Rights

All content, materials, and elements available on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, trademarks, trade dress, service marks, and the overall "look and feel" of the Site (collectively, "Intellectual Property"), are the exclusive property of Pizza Ranch or its licensors and are protected by United States and international intellectual property laws, including the Copyright Act, 17 U.S.C. § 101 et seq., the Lanham Act, 15 U.S.C. § 1051 et seq., and applicable trade secret laws.

7.1 Limited License

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use. This license does not include any right to:

• Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content on the Site;
• Use any data mining, robots, or similar data gathering and extraction tools on the Site;
• Download (other than page caching) any portion of the Site, except as expressly permitted by us;
• Use the Site or its content for any commercial purpose.

7.2 Trademarks

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates or licensors. You must not use such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

7.3 User-Submitted Content

If you submit any content to us, including reviews, feedback, photos, or suggestions ("User Content"), you grant Pizza Ranch a worldwide, royalty-free, irrevocable, perpetual, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe the rights of any third party.

8. Disclaimers and "As-Is" Basis

Without limiting the foregoing, Pizza Ranch does not warrant or represent that:

• The Site or Services will be available, uninterrupted, error-free, or secure at all times;
• Any errors or defects on the Site will be corrected;
• The Site is free from viruses or other harmful components;
• The results that may be obtained from use of the Site or Services will be accurate or reliable;
• Menu items, pricing, or availability information is always current and error-free.

Any reliance you place on information provided through the Site is strictly at your own risk. Pizza Ranch does not warrant the accuracy, completeness, or usefulness of any information on the Site, and any reliance you place on such information is at your own risk.

Allergen and Nutritional Information Disclaimer: While we make reasonable efforts to provide accurate allergen and nutritional information on our Site, food preparation in a restaurant environment involves the risk of cross-contamination. Customers with severe food allergies or dietary restrictions are strongly advised to contact us directly at [email protected] before placing an order. Pizza Ranch is not liable for allergic reactions or dietary concerns arising from inaccurate or incomplete allergen information.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data;
• Loss of goodwill or business reputation;
• Business interruption or loss of business opportunity;
• Personal injury or property damage not caused by our gross negligence or willful misconduct;
• Cost of substitute goods or services;
• Any damages arising from your reliance on information obtained through the Site.

THESE LIMITATIONS APPLY WHETHER THE DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY, EVEN IF PIZZA RANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PIZZA RANCH'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in its entirety. In such cases, Pizza Ranch's liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its respective officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use of the Site or Services, including any data or content you transmit or receive;
• Your violation of any rights of a third party, including intellectual property, privacy, or consumer protection rights;
• Any User Content you submit to the Site;
• Your negligence or willful misconduct;
• Any dispute between you and another user of the Services.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate with our defense of any such claim. You may not settle any claim that imposes any obligation, restriction, or liability on Pizza Ranch without our prior written consent.

11. Third-Party Links and Services

The Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.

You acknowledge and agree that Pizza Ranch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of, or reliance on, any content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms of service and privacy policy of any third-party websites you visit.

12. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. Our Privacy Policy complies with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to the extent applicable, and the FTC Act's requirements concerning unfair or deceptive acts or practices relating to data privacy.

Please review our Privacy Policy at ranch-pizza.digital/privacy-policy for information about how we collect, use, share, and protect your personal information.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch is registered and operates, without regard to any conflict of law provisions.

Subject to the dispute resolution provisions set forth in Section 14, you agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, in the state where Pizza Ranch's principal place of business is located. You hereby irrevocably consent and submit to the personal jurisdiction of such courts for such purposes.

To the extent permitted by law, you agree to comply with all applicable federal laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.), the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and any applicable state consumer protection statutes.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Pizza Ranch at [email protected] and provide a written description of your dispute, the relief you are seeking, and your contact information. The parties agree to attempt to resolve the dispute informally for a period of at least thirty (30) calendar days from the date the notice is received. If the dispute is not resolved within this period, either party may proceed with formal dispute resolution as outlined below.

14.2 Binding Arbitration

If informal resolution fails, you and Pizza Ranch agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Services, or any order placed through the Site (including questions of arbitrability) shall be resolved by binding arbitration administered by a recognized arbitration body in the United States, such as the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in English, in the state where Pizza Ranch operates.

YOU AND PIZZA RANCH ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

14.3 Class Action Waiver

Any arbitration under these Terms will take place on an individual basis only. Class arbitrations and class actions are not permitted. You agree that you may bring claims against Pizza Ranch only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14.4 Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, provided the matter remains in small claims court and proceeds only on an individual, non-class basis.

14.5 Exceptions to Arbitration

Nothing in this Section shall limit Pizza Ranch's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information pending the outcome of arbitration.

15. Term and Termination

These Terms shall remain in full force and effect while you use the Site or Services. Pizza Ranch reserves the right, in its sole discretion, to:

• Suspend or terminate your access to the Site or Services, with or without cause and with or without notice, effective immediately;
• Delete your account and any associated data or content;
• Block your access to the Site from a specific IP address or device.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations accrued prior to termination, including any payment obligations.

Upon termination, Sections 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 13 (Governing Law), 14 (Dispute Resolution), and all other provisions that by their nature should survive termination shall survive and remain in full force and effect.

16. Changes to These Terms

Pizza Ranch reserves the right to revise and update these Terms at any time in its sole discretion. All changes are effective immediately upon posting to the Site and apply to all access to and use of the Site thereafter. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page;
• Sending a notification to the email address associated with your account, if applicable;
• Displaying a prominent notice on the Site.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you. If you do not agree to the revised Terms, you must immediately cease use of the Site and Services.

17. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, all of which shall remain in full force and effect.

The parties further agree that in the event a provision is found to be unenforceable as written, the court or arbitrator may modify such provision to the minimum extent necessary to make it enforceable, in a manner consistent with the parties' original intent as expressed in these Terms.

18. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Pizza Ranch on the Site, shall constitute the entire agreement between you and Pizza Ranch concerning the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

No waiver by Pizza Ranch of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver of any default hereunder or of any of the terms of these Terms shall not be deemed to be a continuing waiver or a waiver of any other default or other term.

19. Force Majeure

Pizza Ranch shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, storm, hurricane, pandemic, epidemic, government action or restrictions, war, terrorism, civil unrest, labor disputes, power outages, internet or telecommunications failures, or any other event of force majeure. In such circumstances, we will use commercially reasonable efforts to resume normal operations as soon as practicable.

20. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

We will make every reasonable effort to respond to your inquiries within five (5) business days. For time-sensitive matters, including concerns about food safety or order issues, please contact us immediately via email.